Terms of Service

Effective: 2026-06-02 · Last updated: 2026-06-02

1. Acceptance

By creating an account, subscribing, or using yandee.ai ("Service"), you agree to these Terms. If you act on behalf of a business, you represent you have authority to bind that business.

2. The Service

yandee.ai provides automated Google Reviews monitoring, AI-drafted reply suggestions for your approval, and review-request workflows. Plans are detailed at yandee.ai/pricing. The current launch SKU is the Google Reviews Agent at USD $99/month with a 90-day commitment and a one-time setup fee of USD $249.

3. Account responsibilities

4. Payment and refunds

Subscriptions billed monthly via Stripe. 90-day commitment means the first three months are non-refundable. After 90 days, you may cancel any time for the following billing cycle. Setup fees are non-refundable. Failed payments may suspend the Service after 7 days notice.

5. Acceptable use

You may not: (a) post fake or paid-for reviews, (b) review-gate or selectively suppress negative feedback in violation of FTC or local consumer-protection rules, (c) attempt to reverse-engineer or scrape the Service, (d) use the Service for any unlawful purpose.

6. Our obligations

We will (a) deliver the Service as described, (b) maintain reasonable uptime (target 99.5% monthly), (c) protect your data per our Privacy Policy, (d) notify you of material outages or breaches.

7. Intellectual property

You own your content, reviews, and brand voice instructions. You grant us a non-exclusive license to use them solely to provide the Service. We own the Service software, models, and aggregated non-personal insights.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE ANY SPECIFIC REVIEW VOLUME, RATING IMPROVEMENT, OR BUSINESS OUTCOME. AI-generated drafts may contain errors — you are responsible for review before approval.

9. Limitation of liability

To the maximum extent permitted by law, our aggregate liability is limited to fees paid in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

10. Termination

Either party may terminate for material breach with 14 days written notice and opportunity to cure. We may suspend immediately for abuse, fraud, or chargebacks. Upon termination we delete your data per the Privacy Policy retention schedule.

11. Governing law

These Terms are governed by the laws of Malaysia. Disputes resolved in the courts of Kuala Lumpur, except either party may seek injunctive relief in any competent jurisdiction.

12. Changes

We may update these Terms. Material changes communicated via email with 30 days notice. Continued use after notice = acceptance.

13. Contact

yandee.ai · hello@yandee.ai